Health Services

Graeme Innes is currently acting Health Services Commissioner.

The Commissioner’s mandate is to consider complaints about the provision of health services and services for older people, and complaints about contraventions of the Health Records (Privacy and Access) Act 1997.

The Commissioner’s role is also to promote:

  • improvements in the provision of health services and services for older people
  • the rights of users of health services and services for older people
  • an awareness of the rights and responsibilities of users and providers of health services and services for older people.

The Health Practitioner Regulation National Law 2010 (as modified for the ACT) and the Health Professionals Act 2004 involve the Commissioner in working with Health Professions Boards to protect public safety by dealing with complaints and overseeing the management of regulatory actions.